IBM SPSS Data Collection Web Interviews

Conduct Web interviews quickly and efficiently.

  • Overview
  • Features and Benefits
  • System Requirements

IBM® SPSS® Data Collection Web Interviews (formerly PASW® IBM SPSS Data Collection Interviewer Web) delivers the flexibility and accelerated benefits of Web-based research.

IBM SPSS Data Collection Web Interviews is one of a family of products that allows researchers to field a single survey across multiple channels – online, by phone and in-person – to reach the right audience through the best channel with the right questions.

  • Get unmatched sophistication, power and scalability to suit all survey, market and business research
  • Reach the target audience through visually appealing and compelling surveys
  • Develop surveys that suit participants’ needs and make it easy for them to respond
  • Maximize opportunities to get accurate feedback and insights that lead to action
  • Create and deploy surveys through an integrated environment that supports all phases of the survey lifecycle
  • Createone survey, deploy across many channels in any language
  • Manage the entire research process in a secure and controlled environment
  • Manage your sample and quotas in real time
View features and benefits

Control the entire survey lifecycle

IBM SPSS Data Collection Web Interviews delivers a complete set of tools for conducting low cost Web surveys quickly and efficiently.

Make it easy for participants – and yourself

  • Ensure security in Web surveys by creating secure logins and passwords for participants to use – or for greater ease, embed them into the survey URL
  • Conduct surveys in participants’ preferred language – without having to create  new survey for each language
  • Re-use information from CRM and marketing databases to minimize the burden on respondents
  • Use a survey to update your customer database, or to validate existing data
  • Specify a participant list, or build a participant list on the fly
  • Enable participants to stop and restart a survey without having to start over
  • Send a customized email to invite participants, remind them, or to thank them for providing feedback

Create and deploy online surveys, invite participants (respondents), view reports and assess the progress of a survey right through to publishing reports

  • Manage security and control projects and research tools so that users have access only to the tools and projects they need – should have access to
  • Preview results and survey status, and download data in a variety of formats at any stage of data collection
  • Manage survey changes during data collection without affecting the data
  • Use sophisticated survey management tools, such as quota and participant management rules
  • Easily include all question types with IBM SPSS authoring tools

Create visually appealing and compelling surveys

  • Use a variety of built-in templates or create your own to comply with corporate standards
  • Incorporate Flash, movies, audio, customer controls (e.g., calendars and sliders) and Ajax controls to create dynamic and interactive surveys that respondents will want to complete
  • Conduct all types of surveys – customer satisfaction, employee opinion, product testing, clinical trials, and many more
Create surveys in the language of respondents choice
Create surveys in the language of respondents choice

Create surveys in the language of respondents choice


Flexibility to create the questions you need
Flexibility to create the questions you need

Flexibility to create the questions you need


Power, sophistication and flexibility at every stage

  • An open architecture makes it easy to integrate IBM SPSS Data Collection Web Interviews with existing infrastructure
  • Scalability, security and fault tolerance to suit any business environment

The next level

  • Include online surveys in online interactions to gain live feedback
  • Measure and track satisfaction, loyalty and engagement, and link feedback to analytics with IBM SPSS Statistics or IBM SPSS Modeler Professional
  • Use a survey to help facilitate dialogs and build relationships with customers
  • Maximize customers’ experiences by tailoring surveys as relationships develop
  • Use a single platform for all of your Enterprise Feedback Management needs

 


IBM SPSS Data Collection Interviewer Web can be tailored for your environment. Contact us to help you create the best solution and system configuration for your needs. For server-based deployments, see the IBM SPSS Interviewer Server requirements.

IBM SPSS Data Collection Interviewer Server supports a three-tiered architecture to ensure the customers can secure their environment as well as ensure a level of fault tolerance and system redundancy that is appropriate to their business needs. The requirements below detail a single machine installation, which includes system requirements appropriate to all three tiers as well as the requirements for each of the three tiers individually.

Web Service Tier

  • Operating System and Software:
    • A 32-bit or 64-bit version of Microsoft® Windows® Server® 2003 or 2008 Standard or Enterprise Edition with Service Pack 2, and
    • Microsoft Internet Information Server (IIS) 6.0 or later with the ASP.NET option
    • Microsoft Internet Explorer 6.0 or later
  • Hardware:
    • Processor: Intel® Pentium®-class processor running at 1GHz or faster; 2 GHz recommended.
    • Memory: 512 MB RAM minimum; more recommended
    • Disk space: 100 MB minimum
    • Display: 1024 x 768 or higher-resolution graphics adaptor, supporting minimum 16-bit color quality
    • DVD-ROM drive for installation

Disk space requirements for the services are the total amounts that each service requires. There are 50 MB of components shared among all services. Some components are shared among certain services, but not others. The disk space totals here include these shared components. Therefore, the total disk space required to install two or more services is usually less than the sum of the disk space required for installing the services individually.

More information about system requirements is provided in the documentation supplied with the product. See the Documentation folder on the CD-ROM.

Data Collection Interviewer Server

Please contact us to ensure that your system configuration is appropriate for your specific needs. The requirements listed here are base requirements only.

IBM SPSS Data Collection Interviewer Server supports a three-tiered architecture to ensure the customers can secure their environment as well as ensure a level of fault tolerance and system redundancy that is appropriate to their business needs. The requirements below detail a single machine installation, which includes system requirements appropriate to all three tiers as well as the requirements for each of the three tiers individually.

Single Machine Installation

  • Operating System and Software:
    • A 32-bit or 64-bit version of Microsoft® Windows® Server® 2003 or 2008 Standard or Enterprise Edition with Service Pack 2
    • Microsoft Internet Information Server (IIS) 6.0 or later with the ASP.NET option
    • Microsoft Data Access Components (MDAC) 2.8 or later (supplied)
    • Microsoft Internet Explorer® 6 or later
    • Microsoft .NET Framework 3.5 SP1
  • Hardware:
    • Processor: Intel® Pentium®-class processor running at 1 GHz or faster. 2 GHz recommended.
    • Memory: 512 MB RAM minimum; more recommended
    • Disk space: 200 MB minimum
    • Display: 1024 x 768 or higher-resolution graphics adaptor, supporting minimum 16-bit color quality
    • DVD-ROM drive for installation
  • Additional Software:
    • IBM® SPSS® Data Collection Developer Library (supplied and recommended)
    • Microsoft Office Web Components (OWC) version 10 or later (for the charting feature of the Phone Reports activity only)
    • Microsoft SQL Server™ 2008 or SQL Server 2005
    • Microsoft Visual C++ 2008 Redistributable Package (32-bit)

Note: Server applications are not supported on Windows 7 or Windows Vista®. Please speak with your account representative to make sure you are choosing the option that would best support your business needs.



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