With three simple clicks, business users can build a predictive model within a configurable Web browser interface, and run simulations and "what if" scenarios that compare and test the best business outcomes – before deploying the model into an operational system.
This ensures that the right decisions are made – every time – at the appropriate point of customer interaction.
One way to describe this is to say that an organization or project team observes the situation, orients itself to conditions, decides what to do – and then acts. The cycle continues, as the team or organization observes the outcome of the action taken and re-orients itself to new conditions.
IBM SPSS Decision Management employs both predictive models and business rules in generating recommended actions. It provides robust reporting capabilities and is a "closed loop" system, feeding the results of today’s interactions into the models that drive tomorrow’s recommended actions. And it connects easily to other enterprise information systems and technologies.
Henry Morris, Senior VP of Worldwide Software and Services Research, IDC
It’s a configurable framework, and comes with two pre-built offerings – one to optimize customer interactions and the other to improve the management of insurance claims.
Decision Management is ideal for organizations with high volumes of interactions – for example, those in retail, banking and financial services, and insurance, as well as government agencies.
Infinity Property & Casualty Corporation deployed IBM SPSS Decision Management to reduce payments on fraudulent claims and, as reported by Nucleus Research, achieved a 403% annual ROI.
Leading-edge organizations already use the tools and techniques of IBM SPSS Decision Management to remove the blind spots that had kept them from making the right decisions, every time. By providing precise, contextual analytics and insight at the point of impact, Decision Management has enabled these organizations to achieve "next generation" efficiencies:
Because IBM SPSS Decision Management can be configured to integrate with an organization’s existing processes and systems, it can be used to address a wide range of challenges, including:
Simply put, this advanced solution:
IBM SPSS Decision Management software gives business users a simple way to inject predictive analytics into the business process to ensure optimal outcomes. It offers a simple, "three-click" automated modeling and scoring Web interface.
It is best suited to "front line" operations (such as a call center, branch office, retail store, Web site, point-of-purchase terminal or ATM) because so many customer contacts occur at these sites every day.
IBM SPSS Decision Management can be configured to meet virtually any organization’s business requirements. Currently, two out-of-the-box applications are available:
Decision Management 6 includes all aspects of automated decision design and deployment that an organization needs. It empowers organizations to:
Customizable business applications
Read more about how you can put the power of predictive analytics in the hands of business users.
IBM SPSS Decision Management 6 provides an easy-to-use interface enabling business users to develop and drive model- and rules-based predictive analytics and achieve the best possible outcomes.
Decision Management 6:
Contact a sales support specialist at 2811 9662 or send an email to email@example.com.